1. Service Fee
- A service fee of $1.99 will be applied to each booking.
2. Waiting Time
- 2(a). The fare includes a complimentary waiting period of up to 2 minutes.
- 2(b). Any additional waiting time beyond this period will incur a charge of $0.40
per minute.
3. Cancellation Policy
- Cancellations made within 60 minutes of the scheduled pickup time will
incur a $4.99 cancellation fee.
4. Personal Belongings
- For shared rides, bookings close 3 hours before the standard warehouse
shift start time. Any bookings made after this cutoff may be subject to variable pricing based on pickup time and
location.
5. Driver Arrival Policy
- 5(a). To ensure smooth service, we kindly ask all customers to allow a 5-minute
flexibility window (+/-) around the scheduled pickup time.
- 5(b). This means your driver may arrive up to 5 minutes before or after the requested
time due to traffic, weather, or operational factors.
- 5(c). We appreciate your understanding and recommend being ready at your pickup
location within this window to avoid delays.
1. Service Fee
- A service fee of $1.99 will be applied to each booking.
2. Waiting Time
- 2(a). The fare includes a complimentary waiting period of up to 2 minutes.
- 2(b). Any additional waiting time beyond this period will incur a charge of $0.40
per minute.
3. Cancellation Policy
- Cancellations made within 60 minutes of the scheduled pickup time will
incur a $4.99 cancellation fee.
4. Personal Belongings
- For shared rides, bookings close 3 hours before the standard warehouse
shift start time. Any bookings made after this cutoff may be subject to variable pricing based on pickup time and
location.
5. Driver Arrival Policy
- 5(a). To ensure smooth service, we kindly ask all customers to allow a 5-minute
flexibility window (+/-) around the scheduled pickup time.
- 5(b). This means your driver may arrive up to 5 minutes before or after the requested
time due to traffic, weather, or operational factors.
- 5(c). We appreciate your understanding and recommend being ready at your pickup
location within this window to avoid delays.
1. Waiting Time
- The fare includes a complimentary waiting period of up to 2 minutes. Any
additional waiting time will be charged at $0.40 per minute.
2. Cancellation Policy
- 2(a). The fare includes a complimentary waiting period of up to 2 minutes.
- 2(b). Any additional waiting time beyond this period will incur a charge of $0.40
per minute.
3. Driver & Pickup Details
- Driver details and the confirmed pickup time will be shared approximately 3
hours prior to the scheduled shift.
4. Shared Ride Bookings
- For shared rides, bookings close 3 hours before the standard warehouse
shift start time. Any bookings made after this cutoff may be subject to variable pricing based on pickup time and
location.
5. Personal Belongings
- Riders are responsible for all personal belongings during the trip. Any lost
items reported will be reviewed and addressed within 24 hours.
6. Driver Arrival Policy
- 6(a). To ensure smooth service, we kindly ask all customers to allow a 5-minute
flexibility window (+/-) around the scheduled pickup time.
- 6(b). This means your driver may arrive up to 5 minutes before or after the requested
time due to traffic, weather, or operational factors.
- 6(c). We appreciate your understanding and recommend being ready at your pickup
location within this window to avoid delays.
1. Service Fee
- A service fee of $1.99 will be applied to each booking.
2. Waiting Time
- 2(a). The fare includes a complimentary waiting period of up to 2 minutes.
- 2(b). Any additional waiting time beyond this period will incur a charge of $0.40
per minute.
3. Cancellation Policy
- Cancellations made within 60 minutes of the scheduled pickup time will
incur a $4.99 cancellation fee.
4. Personal Belongings
- For shared rides, bookings close 3 hours before the standard warehouse
shift start time. Any bookings made after this cutoff may be subject to variable pricing based on pickup time and
location.
5. Driver Arrival Policy
- 5(a). To ensure smooth service, we kindly ask all customers to allow a 5-minute
flexibility window (+/-) around the scheduled pickup time.
- 5(b). This means your driver may arrive up to 5 minutes before or after the requested
time due to traffic, weather, or operational factors.
- 5(c). We appreciate your understanding and recommend being ready at your pickup
location within this window to avoid delays.
